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Harnisch, O: Analysis of senior management trai...
24,99 € *
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Erscheinungsdatum: 05.08.2008, Medium: Taschenbuch, Einband: Kartoniert / Broschiert, Titel: Analysis of senior management training needs in international hotel companies - A field study, Auflage: 1. Auflage von 1980 // 1. Auflage, Autor: Harnisch, Olivier, Verlag: GRIN Publishing, Sprache: Englisch, Rubrik: Briefe, Bewerbungen, Wiss. Arbeiten, Rhetorik, Seiten: 56, Gewicht: 97 gr, Verkäufer: averdo

Anbieter: averdo
Stand: 29.03.2020
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Eshetu:Training , Employees' Motivation
43,19 € *
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Erscheinungsdatum: 05/2012, Medium: Taschenbuch, Einband: Kartoniert / Broschiert, Titel: Training , Employees' Motivation And Job Satisfaction, Titelzusatz: Their relationship in Hotel Industry, Autor: Eshetu, Sisay, Verlag: LAP Lambert Academic Publishing, Sprache: Englisch, Rubrik: Wirtschaft // Management, Seiten: 96, Informationen: Paperback, Gewicht: 164 gr, Verkäufer: averdo

Anbieter: averdo
Stand: 29.03.2020
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Eshetu, Sisay: Training , Employees' Motivation...
49,00 € *
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Erscheinungsdatum: 05/2012, Medium: Taschenbuch, Einband: Kartoniert / Broschiert, Titel: Training , Employees' Motivation And Job Satisfaction, Titelzusatz: Their relationship in Hotel Industry, Autor: Eshetu, Sisay, Verlag: LAP Lambert Academic Publishing, Sprache: Englisch, Rubrik: Wirtschaft // Management, Seiten: 96, Informationen: Paperback, Gewicht: 164 gr, Verkäufer: averdo

Anbieter: averdo
Stand: 29.03.2020
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Harnisch, O: Analysis of senior management trai...
24,99 € *
ggf. zzgl. Versand

Erscheinungsdatum: 05.08.2008, Medium: Taschenbuch, Einband: Kartoniert / Broschiert, Titel: Analysis of senior management training needs in international hotel companies - A field study, Auflage: 1. Auflage von 1980 // 1. Auflage, Autor: Harnisch, Olivier, Verlag: GRIN Publishing, Sprache: Englisch, Rubrik: Briefe, Bewerbungen, Wiss. Arbeiten, Rhetorik, Seiten: 56, Gewicht: 97 gr, Verkäufer: averdo

Anbieter: averdo
Stand: 29.03.2020
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Hotels, Resorts or Inns - Strategies to Increas...
9,95 € *
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This book is designed for an independent hotel, resort, and inn owners or managers who do not have the benefit of management training or a ready-made organizational structure, branding, and marketing that chain properties provide.This book is for hospitality property owners and managers that are basically doing it on their own.If you’ve ever asked yourself any of the questions below, you’re in the right place.“How can I get more guests?”“How can I encourage my guests to return?”“How can I organize my business so I don’t have to be there 24/7?”“How can I find and keep the right employees?”“How can I market so I reach my target clientele?”“How does my hospitality property compare to my competition?Over the years, I have met many amazing hospitality property owners who for one reason or another have had difficulties with different aspects of running their business. This book will give you the resources to help you clear the most common hurdles many hospitality property owners and managers face.I’ll give you the tools to discover the type of owner/manager you are: A business opportunist, a supervisor, or a skilled worker.How to determine and set a plan to achieve your goals.Explain why you need and how to create a hotel, resort, or inn organizational strategy.The importance of excellent customer service along with proven tips and techniques you can use to impress your guests.Ways to improve your chain of service.Marketing strategies that work today.The importance of social media and how to benefit from the major platforms.How to wow your guest so not only will they want to return but will become ambassadors for your property. I want to contribute to a strategic vision for every independent hotel, resort, and inn wishing to create a happy and fulfilling experience for their cust 1. Language: English. Narrator: Gerry MacPherson. Audio sample: http://samples.audible.de/bk/acx0/158145/bk_acx0_158145_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 29.03.2020
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High-perfomance Work Practices as a Remedy to R...
39,90 € *
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The main purpose of this book is to determine the impact of high-performance work practices manifested as training, selective staffing, participation and teamwork on service sabotage. Selective staffing, training, participation and teamwork are among the most important human resource practices for customer-contact employees in the hospitality industry. Their simultaneous presence is expected to lessen frontline staffs' being involved in service sabotage. The negative and significant relation between the abovementioned human resource practices is explained and justified by Signaling theory. Through quantitative method, judgmental sample of 180 frontline hotel employees in four and five-star hotels in Almaty, Kazakhstan, was chosen. The results proved that the presence of the indicators of human resource practices, namely selective staffing, training, participation and teamwork mitigates the level of service sabotage among frontline staffs. Therefore, all proposed hypotheses received support from the empirical data. That is to say, management of hospitality industry should apply these practices and strategies to decrease employees' tendency towards such deviant and negative behavior.

Anbieter: Dodax
Stand: 29.03.2020
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Education-Industry Relevance
49,00 € *
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This book presents research conducted on the validity of hospitality education and training degrees in Macau in the period preceding the explosive growth in tourism precipitated by the regulation of its lucrative gaming industry. The Macau Special Administrative Region (SAR) is a major regional tourist destination principally because of its reputation as a gaming haven and is known as the Las Vegas of the East . With the high volume of inbound tourists into a tiny territory, the hotel industry plays a key role in the success of tourism per se and the local hospitality industry patronised by the local populace. The provision of high quality personnel is therefore critical and the challenge faced by Macau is to wean itself from the dependence on expatriate human resources and to nurture local expertise. This book provides an historical account of hospitality management education and explores the impact of healthy education-industry linkage on meeting education goals in hospitality management.

Anbieter: Dodax
Stand: 29.03.2020
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Employee Retention
39,90 € *
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Employee Retention is an important function of the Human Resource Management. Unless there is a serious, deliberate and planned effort from the management towards this direction, the competitors in the top class hotel industry are likely to attract and snatch the talent already nurtured in the hotel over a period of time. Organizational cultural can have a significant influence on the hotel business.The research also reveals that organizational cultural is highly important in hotel industry due to global customer-related industry. However, this exceptional benefit has some challenges as well, such as communication barriers between their associates. Organization cultural and employee retention has been considered in the hotel industry but strategies and programs are not carefully implemented. Therefore, there is a strong need for more education and training on retaining employees in the future.

Anbieter: Dodax
Stand: 29.03.2020
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The Effectiveness Of The Butler Training Program
28,90 € *
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The purpose of this book is to identify the importance and relationship of the effective training program in The Dharmawangsa hotel and job performance of butlers, to analyze the factors that affect the quality of the program and to know the awareness of management of the existence of the butler service and the performance of butlers. The primary data is collected by conducting interviews and questionnaires with butlers and gathering secondary data about the training program in the Butler department. The training program augments the performance of butlers. Therefore, an effective training program which involves the competent trainer and training topic as significant factors attracts and influences butlers to attend the training and motivate them to enhance their performance. Moreover, the management of The Dharmawangsa is aware of the existence of the butler service.

Anbieter: Dodax
Stand: 29.03.2020
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